Policies – Brindley's Harbor

We want all our guests to have a fun visit at Brindley's but feel it inappropriate for any guest or group of guests to conduct themselves in a way that is disruptive of other guests right to enjoy the peace and tranquility of our north woods setting. Inappropriate behavior includes door slamming, playing of loud music, or loud and boisterous voices. Quiet time is observed between 10:30 PM and 9:00 AM. Late night fireside gatherings likely to create loud voices and loud laughter are permitted at the "Point", well away from guest cottages.

AT BRINDLEY'S...

Bring your own bath & beach towels.
Bring your own bath soaps & personal hygiene items.
We don’t allow pets.
In summer, we have a minimum stay of three nights.
Please do not arrive before check-in times.

RESERVATIONS

In the peak vacation season, early June through mid-August, reservations for less than a full week stay require that you arrive on, or depart on, a Saturday.
For reservations please call our toll free phone at 888-547-5477. We do not offer on-line booking.
Telephone reservations are held 10 days without deposit. Deposits and reservations will be confirmed by mail.
We accept Master or Visa credit cards but offer a 2% discount off your cottage rental if you pay both your deposit and entire invoice with cash or check.
All charges are subject to 6.875% MN Sales Tax and .5% County Tax. Cottage rent and extra person charges are also subject to a 3% Area Lodging Tax.

INCLUSIONS & EXCLUSIONS

Your use of all the resort amenities except motorized rental boats and harbor slips is included in the cottage rental rate.
Guests Bring Own Towels: We recognize that guests flying commercial airlines to reach Brindley's are charged for excess baggage. If you are a fly in guest we will provide bath towels to help save you excess baggage fees. Please advise us in advance of your needs.
Guests are responsible for any damage, loss, or excessive cleaning resulting from their stay.

DEPOSITS

Brindley’s Deposit Policy

To confirm a reservation we require a deposit of * two times the summer nightly rental rate for the lodging unit. We do not require deposits for boat, harbor slip, golf cart or other equipment rental.

* For group reservations requiring three or more lodging units, the deposit is 3 times the summer nightly rental rate and full payment of the pre-tax lodging charges 60 days before scheduled arrival.

We hold new current year telephone reservations for up to 10 days while payment is issued and mailed. If no deposit is received within 10 days the reservation may be canceled and any unit requested will be made available for rental by others.

Departing guests have first option for renting the same unit for the same (equivalent) period the following year. If any reservation request, new or rebooking, is made before January of the reservation year, we require a $50 non-refundable partial deposit ($100 for 4 and 5 bedroom units) to have a lodging unit assigned and removed from general availability.

In early December of the year before the reservation, we will mail a request for the appropriate deposit. This deposit is due February 1 of the reservation year.

Should a guest have circumstances that make our policy unworkable, please contact us, we will try to accommodate special needs.

Cancellations

CANCELLATIONS – April 16, 2020

If guests are considering canceling a reservation due to Covid-19 concerns, our first suggestion is that they reschedule their visit to a date later in 2020. All deposits for the original reservation will be applied to the rescheduled 2020 reservation.

If a guest cancels any reservation, their deposit is not refundable, unless, we are able to re-rent the lodging unit(s) for the full period of the confirmed reservation. Should a refund be appropriate, a $50 cancellation fee will be deducted from the refund.

The Covid-19 virus causes concerns and many unknowns for Brindley’s, our Guests, our employees and our vendors. Because of the pandemic, we will waive our previous policy which held Guests responsible for full payment of the lodging charge for the entire length of their canceled reservation.

If a guest cancels and has made advance reservation payments in excess of the minimum required deposit to confirm a reservation, we will apply the excess to a new reservation at a future date or promptly refund the excess by check.

If, due to the virus the State of Minnesota or the Federal government issue an order to close or not seasonally open our resort, we will attempt to reschedule reservations for later in 2020.

The Campbell family is yet unsure how we will handle government canceled reservations that cannot be rescheduled in 2020. It is our intent to continue fully paid payroll for our valued employees. They have been loyal and committed to helping the success of Brindley’s Harbor Resort. We, as do most families and businesses, still have mortgage and other financial obligations. We are attempting to secure SBA and other loans that we hope will enable us to weather the tribulations of Covid-19. Major cancellations would have devastating financial implications for our business.

Thank you for being our guests. Hopefully there will soon be substantial reduction in the spread of the virus and life for all will return to normal.

CHECK IN & CHECK OUT TIMES

Please ! Observe check-in times so your cottage may be properly prepared for you.
Check-in Time: Weekly stay . . . . 4:00 PM
Check-in Time: Short Stay . . . 4:00 PM
Check-out Time: Weekly Stay . . . 9:00 AM
Check-inoutTime:Short Stay . . . 1:00 PM

NO PETS ALLOWED

The singular exception is for well trained hunting dogs during the fall hunting season. (mid-October through mid-November). You must advise us in advance of your intention to bring your hunting dog. Dogs must be housed outdoors and are never allowed in the cottages. We have a kennel available if needed.

PERSONAL WATERCRAFT

We now rent Personal Water Craft. For our rental PWC’s and for guests who bring their own PWC’s, please limit their use to the hours between 10:00 AM and 6:30 PM. Traders Bay and Leech lake are large bodies of water and we expect PWC operators to distance themselves considerably from our on-shore guests. We require that guest PWC’s be moored in the harbor (which requires an open slip rental).

EXTRA PERSON CHARGES & DISCOUNTS

All cottages can accommodate at least one extra person.
Each adult above the number of people in the base rate. Per night - $45, Per Week - $150
Each child under age six, (including infants) above the number of people in the base rate. Per night - $25, Per Week - $75
We reserve the right to charge for unregistered daytime guests.
Seniors discount - Cottage and boat rental charges for guests 62 years of age or more are discounted 5%. This discount is not applicable if any member of the group is less than 62 years.

INFORMATION PRIVACY

There are tracking tools associated with the use of our web page and you may receive very limited internet followup advertising. Our internet service provider also collects general statistical information for our use in monitoring site traffic.
We do not electronically record or store credit card information. Any information you provide us as a guest or as part of an inquiry is considered strictly confidential and under no circumstances (except a court directed order) is any information shared or released to another party. Brindley's Harbor Resort Inc. does maintain a mail list and may send promotional material to you. Should you wish not to receive promotional mail please advise us and we will promptly discontinue doing so.